Terms and Conditions

Your Use of This Web site is Governed by These Terms and Conditions


Please take a moment to review these Terms and Conditions.  Your use of this Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, then please do not use and exit our 

www.flrestaurantsupplies.com Web site.

PRICE: Prices shown are list prices and subject to change without notice

MINIMUM ORDER: No minimum order required. All items are sold as described including prepaid shipping unless minimum dollar amount is ordered as described below. 

LOCAL DELIVERY:  No minimum order required.  All items are sold as described and will be delivered in person once buyer and Florida Restaurant & Kitchen Supplies agree on date and delivery time. 

FULFILMENT & SHIPPING: Orders will be fulfilled and shipped with 2 business days after received.  Florida Restaurant & Kitchen Supplies will ship using a common carrier and will notify customer tracking numbers via email once order is fulfilled. 

FREE SHPPING: Orders equal or over $1,000.00 net will be shipped freight pre-paid via common carrier selected by Florida Restaurant & Kitchen Supplies. Otherwise will be shipped freight prepaid-add

DAMAGES & SHORTAGES: If shortage or damage happens, notify Florida Restaurant & Kitchen Supplies within 48 hours of receiving. Otherwise it will be the sole responsibility of the customers.

RETURNS: Returns are not acceptable without authorization from Florida Restaurant & Kitchen Supplies.  Authorized returns must be shipped prepaid to:

Florida Restaurant & Kitchen Supplies

447 W State Road 436

Altamonte Springs, FL 32714

 

Goods must be returned in the original cartons and in resellable condition. Returned goods are subject to a 25% restocking charge

 

We issue a credit or refund once the condition of the item is confirmed. 

Florida Restaurant & Kitchen Supplies

Welcome to Florida Restaurant & Kitchen Supplies.  We are the Front-Of-The-House specialists, offering exceptional value to the foodservice industry.  We are centrally located in Altamonte Springs, west side of I-4 on State Road 436, building right behind the Mattress Firm Center. 

Restaurants, bars, pubs, catering businesses, party venues and sometimes the general public, trusts they can find the right dinnerware, glassware flatware and cutlery at the right price to fit any budget.   

 

We carry the largest variety in Central Florida when it comes to dinnerware and glassware.  Our commercial, restaurant quality dinnerware includes round plates as well as square, rectangular and oval plates and platters.   If you are looking for a more cutting edge ceramic, porcelain, stoneware,  bold styles with design, color, modern shapes, farm-to-table styles or any other style that fits your business, we offer a consulting approach to meet those needs. 

For beverage service, we carry a very large selection of glass and fine crystal glassware in different styles and sizes, including wine glasses, champagne flutes, highball, rocks, mixing glasses, beer mugs, pilsner glasses, stemless wine glasses, water goblets, margarita glasses, martini glasses, copper mugs and much more. 

We distribute major brands, including  Winco Foodservice Supplies, Winware, Crestware, Lodge Cast Iron, Kitchenaid Commercial, Omas Food Slicers, Victorinox Kitchen Knives, Shun Japanese Knives,  Imusa Cookware & Utensils, Westbend Coffee Urns, Kattex Equipment, BOJ Wine Openers, BOJ Cookware, Imusa Cookware, Rubbermaid Commercial, CAC China, Yanco China, GET Melamine, Corona Porcelain, FOH (Front of the House), Fortessa, Libbey Glassware, Arcoroc, Arc Cardinal, Epure Glass, RCR Italian Glassware, Cristar Glassware. 

Visit our store / showroom to see much more and experience it for yourself. 

Gourmet Meal

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

 

info@flrestaurantsupplies.com

 

You can send us regular mail to:

Florida Restaurant Supplies

447 W State Road 436

Altamonte Springs, FL 32714

Your use of this Web site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.